Yes, we can provide you with an estimate in advance based on the information you give us about your device. Please keep in mind that it is your responsibility to reach out for an estimate prior to sending your device. Once we receive the device, we will work on it As soon as possible, once we have determined a cost to repair we will email you. Feel free to contact us via our contact form to ask for an estimate for repair of your device. Also keep in mind, that estimates are a ball-park cost based on the information we receive about your device. It can be more or less depending on the work required.
Our current repair turnaround time is 1-2 weeks. For expedited service (extra $95 fee), the turnaround time is 1-7 days. Please keep in mind that this is just an estimate, and the time can be more or less depending on the work required, the repair queue, and parts availability.
We may ask clients for personal information such as name, e-mail address, or phone number. Providing us your information will simply help us locate your account, provide technical support, and answer your questions. SAO Electronics will take all appropriate steps to keep your personal information confidential. Those steps include limiting access to client information databases, communicating this policy statement to all SAO Electronics employees while establishing and enforcing penalties for violation of this statement. We does not sell, rent, or give away personal information to other companies. For your convenience and added security, all information submitted thru our website is encrypted and sent to us via 128bit SSL connections.
SAO Electronics does not see or store credit card information. We use a third-party payment processor that specializes in credit card security/transactions.
We currently accept all major debit and credit cards, checks, money orders, and wire transfers.
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